If you’re looking to operationalize a real estate team, this is the book that I would be reading right now, but not to create checklists so you can stay organized, to create checklists so that you can do everything the same way every single time. Rinse and repeat so that you can get the same result for everybody on your team, everybody in operations, all of your clients, all of your marketing, everything. The Checklist Manifesto is the book